FREQUENTLY ASKED QUESTIONS

Step 1: Find Your Unique Code

Check your email for the e-gift card notification. Inside, you will find a unique gift card code. This code is your key! It will look something like XXXX-YYYY-ZZZZ.

Step 2: Shop on Our Site

Browse humanneedrest.com and add all the items you want to your shopping cart, just like you normally would.

Step 3: Proceed to Checkout

When you're ready to complete your order, click on the cart icon and proceed to the checkout page.

Step 4: Enter Your Gift Card Code

On the checkout page, you will see your order summary. Look for a field labeled "Redeem a gift card". This is where you'll enter your gift card information.

1. Carefully type or paste your unique gift card code into this box.

2. Click the "Apply" button.

You will instantly see the gift card amount deducted from your total order price.

Step 5: Complete Your Order

• If your gift card covers the entire amount: The total will show as ₱0.00. Simply complete the checkout process, and you're done!

• If there is a remaining balance: You can pay the rest using any of our other available payment methods, like GCash, Bank Transfer, or Cash on Delivery (COD).

Yes! Your e-gift card holds a balance. If you don't use the full amount on your first purchase, the remaining balance will be waiting for you to use on your next order.

Our e-gift cards are valid for 2 years from the date of purchase. Be sure to use your balance before it expires!

Yes! You can apply a discount code first, and then apply your e-gift card to pay for the remaining balance.

The e-gift card email is your key, so please keep it safe. If you can't find it, please ask the person who purchased it for you to forward the email again. If you still need help, contact us at hmnndrst@gmail.com.